Returns Policy

Last updated: February 5, 2026

Our Role as a Price Comparison & Affiliate Platform

Redeem Keys operates as a price comparison and affiliate service for digital gaming keys. We provide links to various third-party retailers where you can purchase these keys. We do not sell gaming keys directly, nor do we process any transactions or payments.

No Refunds Offered by Redeem Keys

As we do not sell any products or handle transactions, Redeem Keys does not offer any refunds. All sales, purchases, and related customer service matters are strictly between you and the individual retailer from whom you purchase the gaming key.

Refunds Handled by Retailers

Any requests for refunds, exchanges, or disputes regarding gaming keys purchased through links on our site must be directed to the specific retailer where the purchase was made. Each retailer has its own set of terms, conditions, and policies regarding refunds and returns.

We strongly advise you to carefully review the return and refund policy of each retailer before completing your purchase. This information is typically found on the retailer's own website.

What to Do if You Need a Refund

If you require a refund or have an issue with a gaming key purchased via a link on Redeem Keys:

1. Identify the retailer you purchased the key from.
2. Visit the retailer's website and locate their specific return or refund policy.
3. Follow the instructions provided by the retailer to request a refund or resolve your issue.

Third-Party Retailer Policies

Please be aware that the policies of third-party retailers may vary. Some may offer refunds under certain conditions, while others may have a strict "no refund" policy for digital goods, especially once the key has been delivered or activated. Redeem Keys has no control over these policies.

Contacting Redeem Keys

If you have general questions about our service or how our affiliate links work, you can contact us:

Email: [email protected]

Website: https://redeem-keys.com

For any issues concerning your order, payment, or the gaming key itself, please contact the retailer directly.

Changes to This Policy

We may update this policy as needed. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly. Your continued use of Redeem Keys after any such changes signifies your acceptance of the updated policy.