Terms & Conditions
Last Updated: February 5, 2026
1. Introduction
Welcome to Redeem-Keys.com ("Website"). These Terms and Conditions ("Terms") govern your use of our website and services. By accessing and using this Website, you agree to be bound by these Terms.
2. Nature of Service
Redeem-Keys.com is a game comparison website that provides information and comparisons of gaming products and services offered by affiliated retailers including G2A, Driffle, and Loaded (formerly CD Keys). We do not facilitate, process, or handle any purchases directly.
3. Off-Site Purchases
All purchases are made directly through third-party retailers' websites. When you click through to make a purchase, you are redirected to the retailer's platform and are subject to their own terms, conditions, and privacy policies. We recommend reviewing these before completing any transaction.
4. No Responsibility for Refunds
As we do not process or handle any transactions, we are not responsible for:
- Refunds or returns
- Payment disputes
- Order issues or cancellations
- Product delivery or digital key activation
- Quality of products or services provided by retailers
All refund and customer service inquiries must be directed to the respective retailer directly.
5. Customer Support
For queries or issues related to Redeem-Keys.com website functionality, please contact us at: [email protected]
For issues related to your purchase or order, please contact the retailer directly through their website.
6. Affiliate Disclosure
We are affiliated with the retailers featured on our website. We may earn commission from referrals, but this does not affect the pricing you pay.
7. Limitation of Liability
Redeem-Keys.com is provided "as is" without warranties of any kind. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or purchases made through affiliated retailers.
8. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this website.
9. Governing Law
These Terms are governed by and construed in accordance with applicable law.
10. Contact Information
For any questions about these Terms and Conditions, please contact us at: [email protected]